Frequently Asked Questions
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General
What is Amillex?⌄
Amillex is a globally regulated online CFD broker offering trading across Forex, Precious Metals, Energies, Indices, Shares, and Cryptocurrencies. We operate under multiple international licenses, including ASIC (Australia) and FSC (Mauritius), and serve traders worldwide through MetaTrader 4, MetaTrader 5, and WebTrader platforms.
Is Amillex a legitimate and regulated broker?⌄
Yes. Amillex operates under multiple regulatory licenses: Amillex Australia Pty Ltd (AFSL 559321, regulated by ASIC); Amillex Global Ltd (License GB24203163, regulated by FSC Mauritius); and Amillex Global LLC (No. 4421 LLC 2026, registered in St. Vincent and the Grenadines). All client funds are held in segregated accounts at Tier-1 banks.
Where is Amillex headquartered?⌄
Amillex Global Ltd is headquartered at The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius. We also operate under Amillex Australia Pty Ltd and Amillex Global LLC across multiple jurisdictions.
Which countries can open an account with Amillex?⌄
Amillex accepts clients from most countries globally. We do not provide services to residents of the USA, Australia (under the Amillex Global entity), New Zealand, Mauritius, Iran, North Korea, Cuba, Sudan, Syria, Myanmar, Canada, Russia, Israel or any jurisdiction subject to international sanctions. Contact our support team to confirm eligibility for your specific country.
What languages does Amillex support?⌄
Amillex supports clients in English, Japanese (日本語), Traditional Chinese (繁體中文), Simplified Chinese (简体中文), German (Deutsch), French (Français), Korean (한국어), Vietnamese (Tiếng Việt), and Persian (فارسی). Multilingual support is available via live chat and email.
How do I contact Amillex customer support?⌄
You can reach our support team 24/5 via live chat on our website, or by email through the Contact Us page. We also respond via our official social media channels on Facebook, Instagram, LinkedIn, X (Twitter), TikTok, and YouTube.
Does Amillex offer a demo account?⌄
Yes. Amillex offers free demo accounts on both MT4 and MT5 platforms. A demo account gives you access to real-time market prices and execution in a risk-free simulated environment, allowing you to practise strategies and learn the platform before funding a live account. There is no time limit on demo accounts.
Is Amillex suitable for beginner traders?⌄
Yes. Amillex is designed for both beginners and experienced traders. Beginners benefit from our zero-commission Standard account, free educational resources, demo trading environment, and copy trading feature which lets you follow experienced strategy providers automatically.
Does Amillex have a mobile trading app?⌄
Yes. The MetaTrader 4 and MetaTrader 5 mobile apps are available free on both iOS (App Store) and Android (Google Play). The apps support real-time charts, one-click trading, and full account management on the go.
What awards or recognitions has Amillex received?⌄
Amillex is an emerging global broker with growing recognition in the CFD space. For our latest awards and accreditations, please visit our Company News section and About Us page for updated information.
Forex
What is Forex trading?⌄
Forex trading is the buying and selling of currency pairs — for example, EUR/USD (Euro vs US Dollar) — to profit from changes in exchange rates. The Forex market is the world's largest financial market, with over $7.5 trillion traded daily. On Amillex, you trade Forex as CFDs (Contracts for Difference), meaning you speculate on price movements without physically exchanging currency.
How does Forex trading work?⌄
In Forex trading, currencies are always quoted in pairs. The first currency is the base currency; the second is the quote currency. When you buy EUR/USD, you are buying Euros while simultaneously selling US Dollars. If the Euro strengthens against the Dollar, your position gains value. You profit by closing the trade at a higher price than you opened it.
What is a currency pair?⌄
A currency pair consists of two currencies whose exchange rate is being quoted. Major pairs involve the US Dollar paired with another major currency (EUR/USD, GBP/USD, USD/JPY). Minor pairs do not include the USD (EUR/GBP, AUD/JPY). Exotic pairs combine a major currency with an emerging market currency (USD/TRY, USD/ZAR). Amillex offers all three categories.
What are the major Forex pairs available on Amillex?⌄
Amillex offers all major Forex pairs including EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, USD/CAD, NZD/USD, and many more minor and exotic pairs. The full list with current live spreads is available on the Spreads & Products page on amillex.com.
What are the best times to trade Forex?⌄
Forex markets are most liquid and have tightest spreads during the overlap of major trading sessions. The London-New York overlap (1:00 PM to 5:00 PM GMT) is the most active period globally. The Asian session (Tokyo open) is ideal for JPY pairs. For EUR/USD, peak activity occurs during the London session. Avoid major news events if you are not an experienced news trader.
What is leverage in Forex trading, and how does it work?⌄
Leverage allows you to control a larger position than your deposited capital. On Amillex, Forex leverage can be up to 1:500. For example, with $1,000 of capital and 1:500 leverage, you can control a $500,000 position. Leverage amplifies both profits and losses proportionally. Always use leverage in combination with stop-loss orders and sound risk management.
What is a pip in Forex, and how much is it worth?⌄
A pip (percentage in point) is the smallest standard price move in a Forex pair. For most pairs (e.g. EUR/USD), 1 pip = 0.0001. For JPY-denominated pairs (e.g. USD/JPY), 1 pip = 0.01. The monetary value of 1 pip depends on your lot size and the pair traded. Use Amillex's Trading Calculator to instantly calculate pip values for your specific trade setup.
What is the spread in Forex, and how low does Amillex offer?⌄
The spread is the difference between the bid (sell) and ask (buy) price. On the Amillex Standard account, Forex spreads start from 1.2 pips on EUR/USD. On the RAW account, spreads start from 0.0 pips with a small per-lot commission. Spreads tighten during high-liquidity sessions and may widen briefly around major news releases.
What is a lot in Forex trading?⌄
A standard lot = 100,000 units of the base currency. A mini lot = 10,000 units. A micro lot = 1,000 units. Amillex allows trading from 0.01 lots (micro lot), enabling precise position sizing for risk management regardless of account size.
What is swap/rollover in Forex, and how is it charged?⌄
Swap is the overnight interest charge or credit applied to Forex positions held past the daily cut-off (typically 5:00 PM New York time). The swap reflects the interest rate differential between the two currencies. Long positions may pay or receive swap; short positions the opposite. On Wednesday night, triple swap is charged to account for the weekend (Saturday-Sunday) settlement days.
Can I trade Forex on Amillex 24 hours a day?⌄
Yes. The Forex market operates 24 hours a day, 5 days a week — from Sunday 5:00 PM (New York time) to Friday 5:00 PM. Amillex's servers are active throughout this entire window. The market opens with the Sydney session, transitions to Tokyo, then London, then New York, with each session bringing its own liquidity characteristics.
What is hedging in Forex, and does Amillex allow it?⌄
Hedging means opening simultaneous long and short positions on the same Forex pair to offset risk. For example, buying EUR/USD and simultaneously selling EUR/USD to lock in an entry price while awaiting a clearer market direction. Yes, Amillex fully supports hedging strategies on all Forex pairs.
What is scalping in Forex, and is it allowed on Amillex?⌄
Scalping is a short-term Forex strategy that opens and closes positions within seconds to minutes, targeting small profit increments across many trades. Yes, Amillex explicitly supports scalping with no minimum hold time restrictions. The RAW account with near-zero spreads is particularly well-suited for scalping strategies.
What economic events most impact Forex markets?⌄
The highest-impact events include central bank interest rate decisions (Federal Reserve, ECB, Bank of England, Bank of Japan), Non-Farm Payrolls (NFP) data from the US, CPI (inflation) releases, GDP figures, and geopolitical developments. Monitor the Economic Calendar on Amillex.com to plan your Forex trading around these events.
What is a margin call in Forex trading?⌄
A margin call occurs when your account equity falls below the required maintenance margin to keep your open Forex positions active. Amillex will notify you when your margin level drops to the warning threshold, prompting you to deposit more funds or reduce exposure. If equity reaches the stop-out level, positions will close automatically starting from the largest losing trade.
Can I automate my Forex trading strategy on Amillex?⌄
Yes. Amillex fully supports automated Forex trading via Expert Advisors (EAs) on MetaTrader 4 and MetaTrader 5. You can code your own strategy in MQL4 or MQL5, or download a third-party EA and install it in your MT4/MT5 terminal. There are no restrictions on algorithmic or high-frequency Forex trading strategies.
Precious Metals
What is Gold (XAU/USD) trading?⌄
XAU/USD is the international symbol for the price of one troy ounce of Gold measured in US Dollars. On Amillex, you trade Gold as a CFD — speculating on whether the price of Gold will rise or fall without physically buying or storing the metal. Gold is globally the most-traded commodity and a core safe-haven asset.
Why do traders buy Gold as a safe-haven asset?⌄
Gold has historically maintained its value during economic crises, geopolitical instability, and periods of high inflation. When equity markets fall sharply or geopolitical tensions rise, capital typically flows into Gold as a store of value. Traders use Gold CFDs both as a speculative instrument and as a portfolio hedge against risk-off market conditions.
What drives the price of Gold (XAU/USD)?⌄
Key drivers include: US Dollar strength (Gold moves inversely to USD in most conditions), US Federal Reserve interest rate decisions (higher rates typically weaken Gold; lower rates support it), real yields on US Treasuries, inflation data (CPI), geopolitical tensions and global conflict, central bank Gold reserve purchases, and overall risk sentiment in financial markets.
What are the trading hours for Gold on Amillex?⌄
Gold CFDs on Amillex trade approximately 23 hours per day on weekdays, with a brief 1-hour pause for daily clearing and settlement. The most liquid and tightest-spread period for Gold is during the London-New York session overlap (1:00 PM to 5:00 PM GMT), when both European and US market participants are simultaneously active.
What is the minimum trade size for Gold on Amillex?⌄
The minimum lot size for Gold (XAU/USD) on Amillex is 0.01 lots, equivalent to 1 troy ounce. This allows traders to start with very modest capital exposure and scale positions up as their confidence and account grow.
What leverage is available for Gold trading on Amillex?⌄
Amillex offers leverage on Gold CFDs of up to 1:500 depending on your account jurisdiction. Because Gold's pip value is higher than standard Forex pairs, always use the Trading Calculator to understand your full monetary exposure before placing a Gold trade.
What is the difference between trading physical Gold and Gold CFDs?⌄
Physical Gold requires purchasing, storing, and insuring a tangible asset. Gold CFDs on Amillex allow you to: trade both rising and falling Gold prices, use leverage, open and close positions with one click at any time during market hours, and pay no storage costs, insurance fees, or delivery charges. CFDs are purely financial instruments with no physical settlement.
How is Gold traded in lots on Amillex?⌄
On Amillex, 1 standard lot of Gold (XAU/USD) = 100 troy ounces. 1 mini lot = 10 troy ounces. 1 micro lot = 1 troy ounce. The pip/tick size for Gold is typically $0.01, meaning each $1 move in the Gold price on a 1 standard lot position equals approximately $100 in profit or loss.
What is Silver (XAG/USD) trading?⌄
XAG/USD represents the price of one troy ounce of Silver in US Dollars. Silver is both an industrial metal (used in solar panels, electronics, and medical equipment) and a precious metal safe-haven. It is historically more volatile than Gold, offering traders larger percentage price swings and amplified trading opportunities.
What is the Gold-to-Silver ratio, and why does it matter for traders?⌄
The Gold-to-Silver ratio shows how many ounces of Silver are needed to buy one ounce of Gold. Historically, the ratio averages around 60-80. When the ratio is extremely high (e.g. above 90), Silver is historically cheap relative to Gold — a potential signal for Silver outperformance. Traders use this ratio to identify relative value opportunities between the two metals.
What factors affect the price of Silver most?⌄
Silver price drivers include: industrial demand (electronics, solar energy, EV production), overall precious metals sentiment linked to Gold movements, US Dollar strength, global manufacturing PMI data, inflation expectations, and supply disruptions in major Silver-producing countries (Mexico, Peru, China). Silver can move more aggressively than Gold on the same macro triggers.
Can I trade both Gold and Silver from the same Amillex account?⌄
Yes. A single Amillex trading account gives you access to both XAU/USD (Gold) and XAG/USD (Silver) alongside all other Forex, index, energy, stock, and cryptocurrency CFD instruments — all from one unified client portal and MT4/MT5 platform.
Energies
What energy CFDs are available on Amillex?⌄
Amillex offers CFDs on the world's most actively traded energy commodities: WTI Crude Oil (West Texas Intermediate — US benchmark), Brent Crude Oil (North Sea benchmark — global standard), and Natural Gas. All are tradable as leveraged CFDs without physical delivery of the commodity.
What is the difference between WTI and Brent Crude Oil?⌄
WTI (West Texas Intermediate) is the US domestic crude oil benchmark, priced in Cushing, Oklahoma. Brent Crude is the international benchmark derived from North Sea oil fields and is used to price approximately two-thirds of the world's oil. Brent typically trades at a slight premium to WTI due to its global reach and lighter sulfur content. Both are available as CFDs on Amillex.
What drives crude oil prices?⌄
Crude oil prices are primarily driven by: OPEC+ production decisions and supply quotas, US Energy Information Administration (EIA) weekly inventory reports (released every Wednesday), global economic growth expectations, geopolitical events in oil-producing regions (Middle East, Russia, Venezuela), seasonal demand patterns, and USD strength (oil is priced in US Dollars globally).
What are the trading hours for Oil CFDs on Amillex?⌄
WTI and Brent Crude Oil CFDs trade approximately 23 hours per day on weekdays, following the CME (Chicago Mercantile Exchange) and ICE (Intercontinental Exchange) futures sessions. The most liquid period for Oil is during the US session, particularly around the weekly EIA inventory report release time (typically 3:30 PM GMT on Wednesdays).
What leverage is available on Energy CFDs?⌄
Amillex offers leverage on Energy CFDs. The specific ratio depends on the instrument and your regulatory jurisdiction. Energy markets can be highly volatile, especially around OPEC meetings and geopolitical events. It is essential to use appropriate stop-loss levels when trading Oil and Gas CFDs with leverage.
What is Natural Gas trading, and when is it most volatile?⌄
Natural Gas (NATGAS) CFDs track the price of Henry Hub Natural Gas futures. Natural Gas is particularly volatile during: winter heating season in the Northern Hemisphere (October to March), summer cooling demand spikes, US EIA Natural Gas storage report releases (released every Thursday), and geopolitical events impacting LNG supply chains — particularly involving Russia and European energy markets.
How does the OPEC meeting affect Oil prices?⌄
OPEC+ (Organisation of the Petroleum Exporting Countries and allies) collectively controls a significant portion of global oil supply. When OPEC+ announces production cuts, oil prices typically rise due to anticipated supply reduction. Production increases typically push prices lower. OPEC meetings are major calendar events for oil traders, often causing significant price gaps and volatility.
Can I short-sell Oil CFDs on Amillex?⌄
Yes. Selling Oil CFDs short is fully supported. If you believe Crude Oil prices will fall — due to rising US inventories, OPEC increasing production, or weakening global demand — you can open a sell position. If the price falls, your short position profits. Amillex supports both long and short Oil positions without restrictions.
What is the minimum lot size for Energy CFDs on Amillex?⌄
The minimum trade size for Crude Oil and Natural Gas CFDs on Amillex is 0.01 lots. This allows traders to calibrate their risk precisely, as Energy CFDs can have high per-pip volatility during market events like EIA reports and OPEC meetings.
Are swap fees charged on Energy CFD positions?⌄
Yes. Swap fees apply to Energy CFD positions held past the daily settlement time. Energy swap rates may differ from Forex swaps as they reflect the cost of rolling futures contracts forward. The exact daily swap rate for each Energy instrument is displayed in the instrument specification within your MT4 or MT5 platform.
Stocks & Shares
What are stock CFDs, and how do they work on Amillex?⌄
A stock CFD (Contract for Difference) tracks the price of an individual company's share — for example, Apple (AAPL), Tesla (TSLA), or Amazon (AMZN). Instead of buying the actual share on the stock exchange, you open a CFD position with Amillex. You profit if the share price moves in your predicted direction. CFDs allow both long (buy) and short (sell) positions, and leverage can amplify your exposure.
Which stocks/shares are available to trade on Amillex?⌄
Amillex offers CFDs on a selection of globally recognised blue-chip companies from major exchanges including the NYSE and Nasdaq (US), LSE (UK), and other international exchanges. This includes companies such as Apple, Microsoft, Tesla, Amazon, Google, Meta, Nvidia, and more. The full instrument list is available in the trading platform and on the Products page.
Do I own the actual shares when trading stock CFDs on Amillex?⌄
No. Stock CFDs are derivative instruments — you do not own the underlying share, are not entitled to vote at shareholder meetings, and have no entry in the company's share registry. You are purely speculating on the price movement of the share. This also means there is no stamp duty on purchases (unlike physical share ownership in many jurisdictions).
Can I short-sell stocks on Amillex?⌄
Yes. One of the primary advantages of stock CFDs is the ability to short-sell — profiting when a share price falls. Traditional stockbrokers rarely allow retail clients to short individual stocks. On Amillex, you simply open a sell position on any available stock CFD and profit from a decline in price.
What leverage is available on stock CFDs?⌄
Stock CFDs typically carry lower maximum leverage than Forex pairs, reflecting the higher per-share risk. Individual share CFDs on Amillex are available with leverage ranging from 1:5 to 1:20 depending on the stock, its liquidity, and your regulatory jurisdiction. Check the instrument specification in the platform for the exact leverage per stock.
Are dividends paid on stock CFDs?⌄
When a company whose stock you are holding as a CFD pays a dividend, an equivalent cash adjustment is made to your Amillex account. Long (buy) positions receive a dividend credit; short (sell) positions are debited the dividend equivalent. This mirrors the economic impact of dividend payments without requiring actual share ownership.
What are the trading hours for stock CFDs on Amillex?⌄
Stock CFD trading hours follow the operating hours of the underlying exchange. US stocks (NYSE/Nasdaq) trade from approximately 2:30 PM to 9:00 PM GMT on weekdays. European shares follow their respective exchange hours. Japanese and Australian shares follow their local sessions. Exact hours for each stock are shown in the platform's contract specification.
What causes individual stock prices to move?⌄
Stock prices move based on: quarterly earnings reports (EPS, revenue vs expectations), revenue guidance and management commentary, analyst upgrades/downgrades, macro factors (interest rate changes affecting growth stock valuations), sector rotation, mergers and acquisitions, regulatory actions, and broader market sentiment. Technology stocks are especially sensitive to Federal Reserve policy and AI/innovation news.
Can I trade US tech stocks like Nvidia, Apple, and Tesla on Amillex?⌄
Yes. Amillex provides CFD access to major US technology stocks including Nvidia (NVDA), Apple (AAPL), Tesla (TSLA), Microsoft (MSFT), Amazon (AMZN), Alphabet (GOOGL), Meta (META), and others. These are among the most actively-traded instruments due to their high volatility and global trader interest.
Is there a minimum trade size for stock CFDs?⌄
Yes. The minimum trade size for stock CFDs on Amillex is 0.01 lots. However, because some high-priced stocks (such as those valued at several hundred dollars per share) have a high notional value per lot, carefully review your margin requirement before entering a position using the Trading Calculator.
What are the costs of trading stock CFDs on Amillex?⌄
Stock CFD trading costs on Amillex include the spread (the difference between buy and sell price), overnight swap charges if you hold positions past the daily cut-off, and potential commission on specific instruments depending on your account type. Check the instrument specification page for precise cost details on each stock.
Indices
What are stock market indices?⌄
A stock market index is a measurement of the performance of a group of stocks representing a particular market or sector. For example, the S&P 500 tracks the 500 largest US-listed companies. When you trade an index CFD on Amillex, you are speculating on whether the collective value of that group of companies will rise or fall.
Which global indices can I trade on Amillex?⌄
Amillex offers CFDs on major global indices including: US30 (Dow Jones Industrial Average), SPX500 (S&P 500), NAS100 (Nasdaq 100), GER40 (DAX 40 — Germany), UK100 (FTSE 100 — UK), FRA40 (CAC 40 — France), JPN225 (Nikkei 225 — Japan), AUS200 (ASX 200 — Australia), HK50 (Hang Seng — Hong Kong), and more. The full list is available on the Products page.
What are the trading hours for index CFDs on Amillex?⌄
Index CFD trading hours follow the underlying exchange hours with a small pre/post-market window. For example: US30 / SPX500 / NAS100 trade during New York Stock Exchange hours (2:30 PM to 9:00 PM GMT). GER40 trades during Frankfurt Stock Exchange hours (8:00 AM to 10:00 PM GMT). JPN225 follows the Tokyo Stock Exchange. Exact hours for each index are shown in the instrument specification within your trading platform.
What is the difference between trading an index CFD vs an index ETF?⌄
An index ETF (Exchange-Traded Fund) is a financial product you actually purchase and own on a stock exchange. An index CFD is a derivative contract with Amillex that tracks the price of the same index, allowing you to go long or short with leverage without owning the underlying ETF. CFDs offer greater flexibility, leverage, and the ability to profit from falling markets (short selling).
Can I short-sell an index CFD?⌄
Yes. One of the major advantages of CFD trading is the ability to sell short — profiting when an index falls. If you believe the US30 will decline, you open a sell position. If the index drops, your position gains value. Short selling is fully supported on all Amillex index CFDs.
What leverage is available on index CFDs?⌄
Index CFDs are typically available with lower leverage than Forex pairs. Amillex offers leverage on indices of up to 1:100 depending on the instrument and regulatory jurisdiction. Lower leverage on indices reflects the higher per-point value of these instruments relative to Forex micro positions.
What is the minimum trade size for index CFDs on Amillex?⌄
The minimum trade size for index CFDs on Amillex is 0.01 lots. Given the high per-pip value of indices like the US30 or NAS100, trading in micro-lot increments allows you to calibrate risk precisely even with a smaller account balance.
Are dividends paid on index CFDs?⌄
Index CFD holders may receive dividend adjustments when the underlying index's constituent companies pay dividends. Long positions typically receive a cash dividend credit; short positions are debited the equivalent amount. These adjustments are automatically applied to your account balance on the ex-dividend date.
What causes index prices to move?⌄
Index prices are driven by the collective performance of their constituent companies, macroeconomic data (GDP, employment, inflation), central bank policy decisions, geopolitical events, earnings season results, and market sentiment. Indices like the NAS100 are technology-heavy and react strongly to Federal Reserve rate decisions and tech sector earnings reports.
What is the US30, and why is it popular for trading?⌄
The US30 (Dow Jones Industrial Average) tracks 30 of the largest and most established US companies including Apple, Goldman Sachs, Boeing, and JPMorgan Chase. It is one of the most widely-traded global indices due to its deep liquidity, tight spreads during US session hours, and sensitivity to major US economic data and Federal Reserve announcements.
What is the NAS100, and what makes it volatile?⌄
The NAS100 (Nasdaq 100) tracks the 100 largest non-financial companies listed on the Nasdaq — dominated by technology giants like Apple, Microsoft, Nvidia, Alphabet, and Amazon. It is one of the most volatile major indices, amplifying moves during tech earnings seasons, Federal Reserve interest rate decisions, and AI/tech sector news cycles.
How do I manage risk when trading high-leverage index CFDs?⌄
Effective risk management on index CFDs includes: setting a stop-loss on every trade, limiting position size to risk no more than 1-2% of account equity per trade, reducing exposure ahead of high-impact news events, avoiding overnight positions in high-beta indices unless you understand the gap risk, and using the Amillex Trading Calculator to pre-calculate your exposure before entry.
Cryptocurrency
What is cryptocurrency CFD trading?⌄
Cryptocurrency CFD trading means speculating on the price of digital assets like Bitcoin (BTC) or Ethereum (ETH) without buying, storing, or managing the actual cryptocurrency. You do not need a crypto wallet, private keys, or a separate exchange account. You open long or short positions through your standard Amillex trading account, with the same tools and interface you use for Forex and commodities.
Which cryptocurrencies can I trade on Amillex?⌄
Amillex offers CFDs on major cryptocurrencies including Bitcoin (BTC/USD), Ethereum (ETH/USD), Ripple (XRP/USD), Litecoin (LTC/USD), Bitcoin Cash (BCH/USD), Solana (SOL/USD), and others. The full list with live spreads is available in the platform and on the Products page on amillex.com.
Can I trade cryptocurrency on weekends on Amillex?⌄
Yes. Cryptocurrency CFDs on Amillex are available 24 hours a day, 7 days a week — including Saturdays and Sundays. Unlike Forex and equity markets, crypto never closes. This makes crypto the only instrument class on Amillex available for weekend trading.
What leverage is available on cryptocurrency CFDs?⌄
Cryptocurrency CFDs on Amillex are available with leverage of up to 1:100 depending on the specific coin and your regulatory jurisdiction. Leverage on crypto is lower than Forex due to the inherently high volatility of digital asset prices. Always use stop-losses when trading leveraged crypto CFDs.
Do I need a crypto wallet to trade Bitcoin on Amillex?⌄
No. You do not need a crypto wallet, private keys, seed phrases, or any cryptocurrency exchange account to trade Bitcoin or other crypto CFDs on Amillex. All you need is your standard Amillex trading account. This eliminates the security risks associated with self-custody and exchange hacks that affect actual crypto ownership.
What drives Bitcoin (BTC) price movements?⌄
Bitcoin price is driven by: US Federal Reserve interest rate decisions and US Dollar strength, regulatory developments (SEC decisions, country-level bans or approvals), Bitcoin halving cycles (approximately every 4 years), institutional adoption news (ETF approvals, corporate treasury purchases), overall risk-on/risk-off market sentiment, macroeconomic data, and technical supply/demand dynamics including whale wallet movements.
What is a Bitcoin halving, and how does it affect prices?⌄
Bitcoin halving is a programmed event that occurs approximately every 4 years (every 210,000 blocks), cutting the mining reward for new Bitcoin in half. This reduces the rate of new Bitcoin supply entering circulation. Historically, Bitcoin has experienced significant bull runs in the months following each halving event (2012, 2016, 2020, 2024), though past performance does not guarantee future results.
What is Ethereum (ETH), and why do traders watch it?⌄
Ethereum is the second-largest cryptocurrency by market capitalisation and the foundation of the largest decentralised finance (DeFi) and smart contract ecosystem. Its price is driven by network activity, gas fee dynamics, ETH staking yields, Ethereum Improvement Proposals (EIPs), overall DeFi/NFT market sentiment, and institutional adoption. ETH/USD is one of the highest-volume crypto CFDs globally.
What are the spread costs for crypto CFDs on Amillex?⌄
Cryptocurrency CFDs typically carry wider spreads than Forex due to lower liquidity and higher price volatility. Spreads for Bitcoin on Amillex are among the tightest available through our liquidity network. Exact spread information is displayed in real time in the instrument specification within MT4 and MT5, and on the Spreads page on amillex.com.
Are there overnight swap fees on crypto CFD positions?⌄
Yes. Swap fees apply to cryptocurrency CFD positions held past the daily rollover time. Crypto swaps tend to be higher than Forex swaps due to the cost of synthetic exposure and liquidity provision in digital asset markets. The exact swap rate for each cryptocurrency is shown in the instrument specification tab within your trading platform.
Can I short-sell Bitcoin and Ethereum on Amillex?⌄
Yes. CFD trading on Amillex allows full short-selling of all available cryptocurrencies. If you believe Bitcoin will fall in price, you open a sell position. If BTC drops, your position profits. This is impossible with physical Bitcoin ownership unless using a separate derivatives exchange. Short-selling crypto CFDs on Amillex is as simple as clicking 'Sell' in your trading terminal.
How volatile are crypto markets, and how should I manage risk?⌄
Cryptocurrency markets are significantly more volatile than Forex or equity markets. Bitcoin has historically experienced daily moves of 5-15% during volatile periods. Risk management is critical: always use stop-loss orders, never risk more than 1-2% of your account equity on a single crypto trade, use smaller lot sizes than you would on Forex, and be aware that crypto markets can gap significantly over weekends when other news events occur.
What is the minimum trade size for cryptocurrency CFDs on Amillex?⌄
The minimum trade size for cryptocurrency CFDs on Amillex is 0.01 lots. Given the high notional value of Bitcoin and the volatility of all crypto assets, trading at the minimum lot size is recommended for beginners while they learn how crypto price action differs from Forex and traditional markets.
What is an altcoin, and which altcoins are available on Amillex?⌄
An altcoin is any cryptocurrency other than Bitcoin. Major altcoins available as CFDs on Amillex include Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Bitcoin Cash (BCH), Solana (SOL), and others. Altcoins typically exhibit higher volatility than Bitcoin and often amplify Bitcoin's directional moves, offering larger potential profit — and loss — on the same capital.
Is crypto trading regulated when done through Amillex?⌄
Yes. Unlike unregulated cryptocurrency spot exchanges, Amillex is a regulated CFD broker holding licences under ASIC (Australia) and FSC (Mauritius). When you trade crypto CFDs with Amillex, you benefit from regulated broker safeguards including segregated client funds, AML compliance, and dispute resolution mechanisms — protections that are absent from many unregulated crypto platforms.
Platforms
What trading platforms does Amillex offer?⌄
Amillex supports MetaTrader 4 (MT4), MetaTrader 5 (MT5), and a browser-based WebTrader. All platforms are available on desktop (Windows/Mac), web browser, and mobile (iOS/Android apps). Each platform offers real-time pricing, one-click execution, full charting tools, and automated trading support.
What is the difference between MT4 and MT5?⌄
MetaTrader 4 (MT4) is the industry's most widely used Forex trading platform, known for its simplicity, broad EA ecosystem, and reliability. MetaTrader 5 (MT5) is the next-generation platform with additional order types, more timeframes (21 vs MT4's 9), improved strategy tester with multi-currency backtesting, and support for trading stocks and futures. Both are fully supported by Amillex.
Is MetaTrader free to download and use?⌄
Yes. MT4 and MT5 are completely free to download and use. Amillex covers all platform licensing costs. You pay nothing for the software — your only trading costs are the spreads and commissions generated by your actual market transactions.
What are the Amillex server names for MT4 and MT5?⌄
For live trading accounts: Amillex-Live. For practice/demo accounts: Amillex-Demo. When setting up your platform, type 'Amillex' in the server search field if it does not appear automatically in the dropdown. Select the exact match corresponding to your account credentials.
Does Amillex support Expert Advisors (EAs) and automated trading?⌄
Yes. Amillex fully supports automated trading strategies, Expert Advisors (EAs), and custom indicators on both MT4 and MT5. There are no restrictions on algorithmic trading, high-frequency trading, or scalping. Upload any standard MQL4 or MQL5 file directly into your MetaTrader installation.
What happens to my trades if my internet connection drops?⌄
Your open trades are stored and managed on Amillex's secure servers — not your local device. If your connection drops or your computer shuts down, all open positions, stop-loss orders, and take-profit targets remain fully active on our servers. Your trades will execute at your predefined levels regardless of your connectivity status.
Can I trade from a VPS (Virtual Private Server)?⌄
Yes. You can connect to MT4 or MT5 via a VPS for uninterrupted automated trading. A VPS ensures your EAs and pending orders remain active 24/5 with minimal latency. We recommend choosing a VPS located near our server infrastructure for optimal execution speed.
Does Amillex support cTrader?⌄
Currently, Amillex supports MetaTrader 4, MetaTrader 5, and WebTrader. If you require a specific platform, contact our support team to discuss available options.
How do I install MetaTrader 4 or MT5?⌄
Visit our Platforms page on amillex.com, select MT4 or MT5, and click the download link for your operating system (Windows or Mac). After installing, open the platform, select 'Amillex-Live' (or 'Amillex-Demo') from the server list, and log in with your account credentials sent to your registered email.
Can I use MT4 or MT5 on a Mac computer?⌄
Yes. MetaTrader 4 and MT5 are available for Mac. You can also access a full trading environment via our WebTrader, which works on any device through a browser without requiring a download.
Does Amillex offer a WebTrader platform?⌄
Yes. Amillex WebTrader is a fully browser-based trading platform requiring no download or installation. It gives you access to real-time markets, charts, and order management on any device including tablets, Chromebooks, and computers where software installation is restricted.
Accounts
How do I open a live trading account with Amillex?⌄
Visit amillex.com and click 'Open Account'. Complete the online registration form with your personal details, verify your identity by uploading a government-issued ID and proof of address, and your account will typically be approved within 1–2 business hours. Once verified, fund your account and start trading.
What is the minimum deposit to open an account?⌄
Amillex does not enforce a strict minimum deposit. You can activate your account with any amount, though we recommend a practical starting balance of $100–$500 to allow adequate margin for standard position sizing and normal market volatility.
What account types does Amillex offer?⌄
Amillex offers two main live account types: the Standard Account (zero commission, spreads from 0.8 pips — ideal for beginners and everyday traders) and the RAW Account (interbank spreads from 0.0 pips with a low per-lot commission — ideal for high-volume traders, scalpers, and automated EA strategies). Both accounts support MT4, MT5, and WebTrader.
What is the difference between the Standard and RAW accounts?⌄
Standard Account: No commission, all-in spreads from 1.2 pips. Simple, cost-predictable structure. RAW Account: Raw interbank spreads from 0.0 pips plus a small commission per lot traded. Lowest possible trading cost for active traders. Both accounts access the same instruments, leverage, and platforms.
Can I open multiple trading accounts?⌄
Yes. You can open and manage multiple live accounts under a single client portal login. This lets you run a Standard account alongside a RAW account, test different strategies separately, or allocate funds across different trading styles simultaneously.
Can I switch my account type?⌄
Yes. You can change your account type or open additional accounts directly through your Amillex Client Portal. Contact our support team if you need assistance with the transition.
What documents are required for account verification (KYC)?⌄
You need to submit: (1) one valid government-issued photo ID — passport, national identity card, or driver's licence; and (2) proof of residential address — utility bill, internet bill, or bank statement dated within the last 3 months, showing your full legal name and address. All documents must be clear and legible.
How long does KYC verification take?⌄
Most accounts are fully verified within 1–2 business hours. Once approved, you will receive an automated confirmation email confirming your account is ready for funding. Delays typically occur when documents are unclear or incomplete.
Can a corporate or business entity open an account?⌄
Yes, corporate accounts are available. Contact our compliance team via the Contact Us page to begin the corporate onboarding process. Additional documentation including company registration certificates and director identification will be required.
What is the maximum leverage available?⌄
Amillex offers leverage up to 1:500 on major Forex pairs. Leverage limits vary by asset class and account jurisdiction — lower leverage applies to indices, metals, equities, and cryptocurrencies. You can manually reduce your leverage at any time in your client dashboard to match your personal risk management strategy.
What is a margin call, and when does it happen?⌄
A margin call occurs when your account equity falls below the required margin level to maintain open positions. Amillex will notify you to deposit additional funds or reduce exposure. If your equity falls to the stop-out level, positions will begin closing automatically, starting with the largest losing trade, to protect your remaining balance.
Deposits & Withdrawals
What deposit methods does Amillex accept?⌄
Amillex supports multiple deposit channels including international bank wire transfers, major cryptocurrencies, digital wallets, and localised payment networks that vary by region. Log in to the Amillex Client Portal, navigate to the 'Deposit' tab, and available methods for your region will be displayed.
How long do deposits take to process?⌄
Most deposits are credited instantly or within a few minutes, depending on the payment method. Cryptocurrency deposits typically confirm within minutes after the required blockchain confirmations. Bank wire transfers may take 1–3 business days depending on your bank and country.
Is there a minimum deposit amount?⌄
Amillex does not enforce a specific minimum deposit. However, we recommend depositing at least $100–$500 to ensure your account has adequate margin for standard lot sizes and to withstand normal market volatility without triggering margin calls.
Are there any deposit fees?⌄
Amillex does not charge fees on deposits. However, your payment provider or bank may charge their own transfer fees. Cryptocurrency network fees (gas fees) are determined by the blockchain network and are outside Amillex's control.
How do I withdraw funds from my Amillex account?⌄
Log in to the Amillex Client Portal, navigate to the 'Withdrawal' tab, select your preferred withdrawal method, enter the amount, and submit your request. Withdrawals are subject to standard compliance checks before processing.
How long does a withdrawal take?⌄
Cryptocurrency withdrawals are typically processed within a few hours of compliance approval. Bank wire withdrawals take 1–3 business days to clear through international banking networks. Processing times may vary during high-volume periods or if additional verification is required.
Can I withdraw to a different account or payment method than I deposited with?⌄
For compliance and anti-money-laundering (AML) purposes, Amillex follows a return-to-source withdrawal policy. Funds are generally returned to the original payment method used for the deposit. If you need to withdraw via a different method, contact our support team to discuss options and required documentation.
Are there any withdrawal fees?⌄
Amillex does not charge withdrawal fees on most methods. Fees from receiving banks or cryptocurrency network gas fees may apply and are outside our control. The exact withdrawal conditions for each method are displayed in the client portal before you submit a request.
Are my funds safe with Amillex?⌄
Yes. All client funds are held in strictly segregated bank accounts at Tier-1 banking institutions, legally separated from Amillex's corporate operational funds. Under our regulatory mandates, client capital cannot be used for company expenses under any circumstances. Amillex also maintains substantial trading insurance coverage.
What currencies can I use to fund my account?⌄
Amillex supports multiple base currencies for funding. The available currencies depend on your region and payment method. USD is universally accepted. Please check the deposit section of your client portal for the specific currencies available to you.
Can I deposit using cryptocurrency?⌄
Yes. Amillex accepts deposits in major cryptocurrencies. This is often the fastest deposit method and can be processed without traditional banking delays. Available cryptocurrencies are listed in the deposit section of your client portal.
CopyTrading
What is copy trading?⌄
Copy trading is an automated system that mirrors the trades of experienced strategy providers directly into your account in real time. When a provider opens or closes a trade on their MT4 or MT5 account, the identical action is instantly replicated in your account. Position sizes are scaled proportionally to your allocated equity.
How do I start copy trading on Amillex?⌄
Log in to your Amillex Client Portal, navigate to the Copy Trading section, browse available strategy providers, review their performance statistics and risk metrics, and click 'Copy' to begin. Your account will start mirroring their trades immediately after you confirm your allocation settings.
Can I stop copying a strategy provider at any time?⌄
Yes. You retain full control at all times. You can stop following any provider instantly, manually close individual copied positions, or adjust your risk allocation multiplier with a single click. There are zero penalties, lock-up periods, or hidden cancellation fees.
Can I be a strategy provider on Amillex copy trading?⌄
Yes. If you have a strong track record, you can register as a strategy provider and allow other traders to copy your trades. Contact our support team to learn about the requirements and the performance-based commission structure available to signal providers.
How is the copy trade lot size calculated?⌄
The trade size in your account is automatically scaled based on your chosen equity allocation relative to the strategy provider's account equity. For example, if you allocate 50% of a provider's equity equivalent and they trade 1 standard lot, your account would copy approximately 0.5 lots, adjusted to the nearest minimum tradeable increment.
What happens to copied trades if I disconnect from the internet?⌄
Copied trades are managed on Amillex's servers, not your local device. Your copied positions will remain open and managed in line with the strategy provider's account even if you lose internet connectivity. The copy relationship remains active until you explicitly disconnect it.
IB / Affiliate / Regional Partner
How do I become an Amillex Introducing Broker (IB)?⌄
Submit a partner application through the IB Program page on amillex.com. Once your business compliance review is completed, a dedicated account manager will activate your partner account and provide you with tracking links, marketing creatives, and access to your real-time performance dashboard.
How is the IB commission calculated?⌄
IB commissions are calculated on a rebate-per-lot structure tied to your referred clients' trading volume. Rebates accumulate on every lot traded by your referred network and are credited directly to your partner wallet. You can withdraw earnings at any time through the partner portal.
What is the difference between an IB and an Affiliate?⌄
An Introducing Broker (IB) typically has an ongoing relationship with referred clients and earns rebates per lot traded over the client's lifetime. An Affiliate earns a one-time cost-per-acquisition (CPA) commission when a referred client registers, verifies, and funds a live account. Amillex offers both models — choose the one that fits your business model.
Does Amillex offer a multi-tier or sub-IB structure?⌄
Yes. Amillex's partner programme supports a multi-level rebate structure. As an IB, you can introduce sub-IBs and earn an override commission on their referred client volume. Contact your dedicated account manager for full details on the multi-tier commission structure.
How do I track my referred clients' activity?⌄
The Amillex Partner Portal provides a real-time dashboard showing your referred client registrations, funded accounts, trading volume, and commission earnings. All data is updated in real time, allowing you to monitor your business performance at any time.
What marketing materials does Amillex provide to partners?⌄
Amillex provides partners with a full suite of marketing creatives including banners, landing page templates, educational content, and personalised referral links. All materials are available through the Partner Portal and are regularly updated with new campaigns and promotional offers.
Is there a minimum volume requirement to remain an active IB partner?⌄
Amillex does not impose strict minimum volume requirements to maintain partner status. However, actively referring traders and generating consistent volume unlocks higher commission tiers and dedicated support resources. Contact your account manager for tier-specific details.
How and when are partner commissions paid?⌄
Partner commissions are calculated automatically based on trading volume and credited to your partner wallet in real time. You can request a withdrawal at any time, with processing times following standard withdrawal timelines — cryptocurrency withdrawals within hours, bank transfers within 1–3 business days.
Regulations & Security
What regulatory licences does Amillex hold?⌄
Amillex operates under three regulatory frameworks: ASIC (Australian Securities and Investments Commission) — AFSL 559321 (Amillex Australia Pty Ltd); FSC Mauritius — Investment Dealer License GB24203163 (Amillex Global Ltd); and St. Vincent & the Grenadines — Business Company No. 4421 LLC 2026 (Amillex Global LLC).
Which entity will I be onboarded with, and does it depend on my country?⌄
Yes. During registration, you are automatically routed to the Amillex entity permitted to service clients in your country of residence. This determines your applicable leverage caps, negative balance protection terms, and investor compensation scheme eligibility. Your onboarding entity is confirmed in your welcome email and account agreement.
Does Amillex offer negative balance protection?⌄
Yes. Amillex provides negative balance protection, ensuring you cannot lose more than the funds deposited in your account. If your account equity falls to zero due to market movements, your positions will be closed and your losses are limited to your account balance.
How does Amillex protect my personal data?⌄
Amillex is committed to protecting your personal data under its Privacy Policy. We use industry-standard SSL encryption across the client portal and website. Personal data is processed in accordance with applicable data protection regulations and is never sold to third parties.
What is two-factor authentication (2FA), and should I use it?⌄
Two-factor authentication (2FA) adds an extra security layer to your login by requiring a one-time code from your mobile authenticator app (such as Google Authenticator or Authy) in addition to your password. We strongly recommend enabling 2FA on your Amillex Client Portal to protect your account from unauthorised access.
What should I do if I suspect unauthorised activity on my account?⌄
Contact Amillex support immediately via live chat or email. Change your password immediately and enable 2FA if not already active. We will conduct a security review and, if necessary, freeze account withdrawals during the investigation to protect your funds.
Is Amillex covered by any investor compensation scheme?⌄
Amillex holds client funds in segregated Tier-1 bank accounts and maintains substantial per-trade insurance coverage. The specific compensation scheme coverage depends on which Amillex entity your account is held under. Contact our compliance team for entity-specific fund protection details applicable to your account.
How does Amillex handle disputes?⌄
We strive to resolve all disputes through our internal customer support process. If an issue cannot be resolved, clients may escalate to the relevant regulatory authority overseeing their entity. Contact details for our compliance team are available on the Contact Us page.
Does Amillex comply with anti-money laundering (AML) regulations?⌄
Yes. Amillex maintains a strict AML/KYC compliance programme in line with international regulations. All clients must complete identity verification before funding or withdrawing. Transactions are monitored for suspicious activity, and Amillex is required to report suspicious transactions to relevant regulatory authorities.
Education & Tools
Does Amillex offer educational resources for traders?⌄
Yes. Amillex provides a growing educational library on our Education page covering trading fundamentals, technical and fundamental analysis, risk management, platform tutorials, and strategy guides. Our blog covers market news, analysis, and trading insights updated regularly.
Does Amillex provide a trading calculator?⌄
Yes. Our free Trading Calculator on amillex.com allows you to calculate pip value, margin requirements, swap fees, and potential profit/loss for any instrument and lot size before entering a trade. It supports all account types and instruments available on Amillex.
Does Amillex offer market analysis or signals?⌄
Amillex publishes regular market news, economic commentary, and analysis on our blog. For automated signal integration, our copy trading feature allows you to follow verified strategy providers with transparent track records directly within your trading account.
What is an Economic Calendar, and does Amillex provide one?⌄
An Economic Calendar lists scheduled macroeconomic data releases, central bank decisions, and other high-impact events that can significantly move financial markets. Amillex provides access to an Economic Calendar through our platform integrations and blog resources to help you plan your trading around major events.
Does Amillex offer a VPS service for automated trading?⌄
You can connect your automated Expert Advisors to any compatible VPS provider to ensure 24/5 uptime and minimal latency. Amillex's servers are compatible with standard VPS hosting services. Contact support for recommended server locations for optimal execution speed.
What is deep liquidity, and why does it matter for traders?⌄
Deep liquidity refers to Amillex's access to a network of Tier-1 institutional liquidity providers. Deep liquidity means tighter spreads, faster execution, and reduced price slippage — especially important during high-volume periods and major market events. Amillex aggregates prices from multiple providers to offer the best available market price.
Does Amillex offer copy trading for educational purposes?⌄
Yes. Beyond automation, copy trading is an excellent learning tool. By following experienced strategy providers, newer traders can observe real trading decisions in real time — entry points, position sizing, and risk management — directly applied to their own account. It combines learning with live market exposure.