Question 1

What trading platforms does Amillex offer?

Accepted Answer

Amillex offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), and a web-based WebTrader. All platforms are available via desktop download (Windows/Mac) and dedicated mobile trading apps for iOS and Android. They support real-time pricing, one-click execution, automated Expert Advisors (EAs), and integrated copy trading.

Question 2

Is Amillex licensed and regulated?

Accepted Answer

Yes, Amillex is a globally regulated broker operating under multiple financial licenses. Amillex Australia Pty Ltd is regulated by the Australian Securities and Investments Commission under AFSL 559321. Amillex Global Ltd is regulated by the Financial Services Commission (FSC) of Mauritius under Investment Dealer License GB24203163. Amillex Global LLC is registered in St. Vincent and the Grenadines (No. 4421 LLC 2028).

Question 3

How do I fund my Amillex trading account?

Accepted Answer

You can fund your account instantly by logging into the secure Amillex Client Portal. Navigate to the Deposit tab, select your preferred live account, and choose your payment method. Supported options include international bank wires, cryptocurrency deposits, online payment gateways, and localized payment networks depending on your region.

Question 4

What financial instruments can I trade with Amillex?

Accepted Answer

Amillex provides over-the-counter CFD trading across six major asset classes: Forex (majors, minors, exotics), Precious Metals (Gold, Silver), Energies (Crude Oil, Natural Gas), Global Indices, Blue-Chip Stocks, and popular Cryptocurrencies. All instruments are accessible through a single unified trading account.

Question 5

What are the main account funding and withdrawal methods?

Accepted Answer

Amillex supports international bank transfers, major cryptocurrencies, digital wallets, and local banking gateways. Deposits are typically credited instantly or within minutes. Bank wires generally clear within 1–3 business days, while cryptocurrency withdrawals are processed within hours of compliance approval.

Question 6

Do I own the underlying physical asset when trading with Amillex?

Accepted Answer

No, all instruments traded on Amillex are structured as Contracts for Difference (CFDs). You are speculating purely on the price fluctuations of the underlying market without taking physical delivery or owning the asset. This eliminates the need for expensive physical storage, insurance, or digital wallets.

Question 7

What is the difference between a Standard and a RAW account?

Accepted Answer

The Standard account features zero commissions with spreads from 1.2 pips. The RAW account features interbank spreads from 0.0 pips with a low commission, making it ideal for high-volume traders, scalpers, and algorithmic EAs. The Standard account is best for beginners who prefer a simple, all-inclusive spread structure.

Question 8

What is the maximum leverage available on trading products?

Accepted Answer

Amillex offers flexible trading leverage up to 1:500 on major Forex pairs. Maximum leverage limits vary across other asset classes such as metals, indices, and crypto, and depend strictly on your operating account jurisdiction. You can manually lower your leverage settings at any time inside your client dashboard.

Question 9

What are the trading hours for global financial markets?

Accepted Answer

Forex is open 24 hours a day, 5 days a week (Sunday 5:00 PM to Friday 5:00 PM New York time). Cryptocurrency CFDs are available 24/7 including weekends. Metals and Energies close briefly every day for exchange clearing.

Question 10

Why is a triple swap fee charged on Wednesday nights?

Accepted Answer

A triple swap is charged on Wednesday nights to cover the financing costs of trades settling over the weekend. Because spot financial markets operate on a T+2 settlement basis, positions held past Wednesday 5:00 PM New York time incur three days of overnight interest charges (covering Wednesday, Saturday, and Sunday). This is a standard global banking protocol applied by all financial brokerages.

Question 11

Is cryptocurrency CFD trading available over the weekend?

Accepted Answer

Yes, cryptocurrency CFDs on Amillex can be traded 24 hours a day, 7 days a week. Unlike traditional currency and equity markets, the underlying crypto networks never close. Market spreads may widen slightly during periods of low market liquidity, such as late weekend evenings.

Question 12

Are swap-free or Islamic accounts available?

Accepted Answer

Yes, Amillex offers dedicated Sharia-compliant, swap-free account options for traders of the Islamic faith. These accounts completely eliminate overnight rollover interest (swaps) on positions held open past market close. To activate this feature, please submit a formal request directly to our onboarding team.

Question 13

What are the exact Amillex server names for logging into MT4 and MT5?

Accepted Answer

For live accounts, use the server name Amillex-Live. For practice environments, use Amillex-Demo. If the server does not appear automatically in the dropdown menu, type Amillex manually into the server search field and select the exact match corresponding to your credentials.

Question 14

Are there any download or licensing fees for using MT4 or MT5?

Accepted Answer

No, the desktop, mobile, and web versions of MT4 and MT5 are completely free to download and use. Amillex covers all platform licensing costs on behalf of clients. Your only trading costs are the spreads and commissions generated by your actual market transactions.

Question 15

Does Amillex allow automated trading and Expert Advisors (EAs)?

Accepted Answer

Yes, Amillex fully supports automated trading strategies, Expert Advisors (EAs), and custom indicators with no restrictions on algorithmic trading styles, high-frequency trading, or scalping. You can upload any standard MQL4 or MQL5 file directly into your local software installation.

Question 16

What happens to my open positions if my internet connection drops?

Accepted Answer

Your open trades are stored and managed directly on Amillex's secure servers, not your local device. If your computer loses connection or shuts down, all open market positions, stop-loss orders, and take-profit targets remain completely active on our servers and will execute at your predefined levels.

Question 17

Is there a minimum initial deposit required to open an account?

Accepted Answer

No, Amillex does not enforce a strict minimum deposit requirement to open a live trading account. You can activate your account with any amount you choose, though a practical starting balance of $100 to $500 is recommended to ensure sufficient margin for standard position sizing.

Question 18

How long does the account verification (KYC) process take?

Accepted Answer

Most accounts are fully reviewed and verified within 1 to 2 business hours. Ensure your uploaded documents are fully legible, current, and clear. Once approved, you will receive an automatic confirmation email indicating your account is ready for funding.

Question 19

What documents are required to complete my account setup?

Accepted Answer

You must submit one valid government-issued photo ID (international passport, national identity card, or driver's license) and a separate proof of residential address such as a utility bill, internet bill, or official bank statement dated within the last 3 months, showing your full legal name and matching address.

Question 20

Can I switch my account type or open multiple trading accounts?

Accepted Answer

Yes, you can open additional trading accounts or change account structures inside your Client Portal. Amillex allows you to maintain multiple live trading accounts simultaneously under a single profile login, such as running a Standard account alongside a RAW account.

Question 21

How long does it take for a withdrawal to reach my bank account?

Accepted Answer

Withdrawal times range from a few hours up to 3 business days depending on your chosen payment network. Cryptocurrency withdrawals are typically processed within hours of compliance approval. Standard international bank wires require 1 to 3 business days to clear.

Question 22

Are client funds safe and protected if Amillex faces financial difficulties?

Accepted Answer

Yes, all client funds are held in strictly segregated bank accounts at Tier-1 banking institutions. Client capital is legally separated from Amillex's corporate operational funds and cannot be used for company expenses under any circumstances. Amillex also maintains substantial per-trade insurance coverage.

Question 23

What is copy trading and how does the automation work?

Accepted Answer

Copy trading is an automated system that duplicates the trades of experienced strategy providers directly into your account in real time. When a provider executes a trade on their MT4 or MT5 account, the platform immediately opens the identical position in your account. Trade size is scaled automatically to match your chosen equity allocation settings.

Question 24

Can I cancel a copied trade or stop following a strategy provider at any time?

Accepted Answer

Yes, you retain complete administrative control and can stop copying instantly at any time. You can manually close individual copied positions, adjust your risk allocation multipliers, or pause a provider connection with a single click. There are zero penalties, tie-in periods, or hidden lock-up clauses applied to your capital.

Question 25

How can I apply to become an Amillex Introducing Broker (IB) or Affiliate?

Accepted Answer

You can register as an official partner by submitting a digital application form on our website. Once your partner profile passes our initial business compliance review, a dedicated account manager will activate your account and provide instant access to tracking links, marketing creatives, and your real-time agent tracking dashboard.

Question 26

How are partner commissions calculated and paid out?

Accepted Answer

Commissions are calculated based on a competitive multi-level rebate structure tied to your referred client volume. Rebates are calculated automatically on every lot traded by your referred network and paid directly into your partner wallet. You can view detailed conversion analytics and withdraw earnings at any time via the partner portal.

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